From PA:
A West Midlands MEP has called for car rental firms to be made more accountable to the public after being charged for damage she had not caused to a hired vehicle.
Liberal Democrat Liz Lynne, who has written to the EU Commissioner for Consumer Affairs to ask if current practice contravenes EU legislation, said she often received letters from constituents complaining about shabby treatment from car hire firms.
Ms Lynne expressed particular concern that car rental customers were sometimes required to sign papers in foreign languages which allowed companies to levy extra charges with little or no requirement to provide evidence of any damage.
See also:
MEPs ask for police protection on their way to the gravy train.
MEP's lost luggage is "diplomatic incident".
MEPs self-important? Shurely not.
I think you're being unfair with this story.
ReplyDeleteI heard a radio consumer show on the topic a few weeks ago and started sceptical ('shouldn't people be reading what they're signing?') but by the end was convinved by the many individual cases given of people being conned and pressured into paying up money they shouldn't have to and weren't properly told about.
Good for an MEP if they're experiencing the same problems as the rest of us and taking action as a result.